Privacy NOTICE

1. Data Protection Principles

We comply with data protection law. This says that the personal information we hold about you must be:

1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.

2. Information we collect and why we collect it

This website collects personal information, which means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We use personal information in the following way:

2.1 Site visitation tracking:

This site uses Google Analytics (GA) for search optimisation purposes and to track user interaction. We consider Google to be a third party processor (see section 7).

GA collects data such as geographical location, IP Address, internet browser, operating system, referral source and length of visit. This data may be used by GA to better understand how users find and utilise the website. None of this data identifies individuals to FSS.

2.2 Cookies:

This site uses cookies – small text files sent from a website that are stored on a user’s machine. In general, cookies are used to enhance user experience and retain information such as user preferences, and provide anonymised tracking data to third party applications like GA. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers further guidance.

Our cookies are detailed on our Cookies Policy page.

2.3 Contact Form

If completing our contact form, we collect your contact information to effectively provide you with the information, and/or services you request. The information is passed onto the relevant department and stored for the purposes of your request. You can request the removal of this data at any time.

You must opt-in or give consent for us to share your identifiable information with third parties, who would be bound by a confidentiality agreement. However, the information that you provide about yourself may be shared with FSS employees to the extent necessary to accommodate your request. For example, if you provide your name, telephone and email address and request more information about FSS’s services this information will be shared with appropriate FSS personnel to fulfil your request.

Finally, we would not use your personally identifiable information that you provide us online for purposes other than those you requested without first giving you an opportunity to agree or otherwise limit the use of your data for any unrelated purposes.

3. Data Security

We have appropriate security measures in place to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

4. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collect it for, including for the purposes of satisfying any legal or reporting requirements. If you would like more information as to specific retention periods, please do reach out to us at the data protection contact below.

5. Data Rights

You have various rights under applicable data protection laws, including the right to:

• access your personal data (also known as a “data subject access request”);
• correct incomplete or inaccurate data we hold about you;
• ask us to erase the personal data we hold about you;
• ask us to restrict our handling of your personal data;
• ask us to transfer your personal data to a third party;
• object to how we are using your personal data; and
• withdraw your consent to us handling your personal data.

You also have the right to lodge a complaint with your relevant supervisory authority. You can find which one applies to you here.

6. Host server for our website

Our website is hosted in the UK by Krystal Hosting Ltd.

7. Third party data processors

i. Google Analytics (GA)

ii. WordPress

There are links to third party websites on our website. These sites should have their own Privacy Policies and FSS does not accept any responsibility or liability for their policies.

8. Data Controller

The data controller of this website is: Frontier Science (Scotland) Ltd.

9. Registered Operating Office

Frontier Science (Scotland) Ltd., Grampian View, Kincraig, Inverness-shire, PH21 1NA, UK.

10. Data Protection Contact

data.protection@frontier-science.co.uk